Desktop Support Engineer: Windows & macOS, VIP IT & Assets

Excis Compliance ltd; Singapore; On-site; SGD 50,000 - 65,000; Full time

Job summary

A global IT support leader is seeking a Desktop Support Engineer in Singapore to provide onsite and remote support for both Windows and Apple devices. Successful candidates should have at least 5 years of IT support experience, particularly with Windows 10 and macOS, as well as exemplary customer service skills. This role offers a supportive environment focusing on professional growth and continuous learning, making it an exciting opportunity to advance your career in IT support.

Benefits

Competitive compensation

Supportive environment

Professional growth opportunities

Qualifications

• 5 years IT support experience with Windows 10, macOS, Microsoft Office.
• Strong networking basics and experience supporting printers and AV systems.
• Ability to lift 50 lbs.

Responsibilities

• Provide onsite and remote support for Windows and Apple devices.
• Manage hardware refreshes, warranty repairs, and asset management.
• Coordinate equipment shipments and ensure timely resolution of service requests.

Skills

IT support experience

Customer service skills

Communication skills

Organization skills

Multitasking skills

Documentation skills

Tools

Windows 10

macOS

Microsoft Office

Job description

A global IT support leader is seeking a Desktop Support Engineer in Singapore to provide onsite and remote support for both Windows and Apple devices. Successful candidates should have at least 5 years of IT support experience, particularly with Windows 10 and macOS, as well as exemplary customer service skills. This role offers a supportive environment focusing on professional growth and continuous learning, making it an exciting opportunity to advance your career in IT support.