Desktop Support Engineer – Windows, AD & Security

ITCAN Pte Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A tech support company in Singapore is seeking a skilled Desktop Engineer to ensure the smooth operation of desktop environments. Responsibilities include installing and maintaining systems, providing end-user support, managing Active Directory accounts, and ensuring compliance with security standards. Candidates should have 1-10 years of experience in desktop support and strong troubleshooting skills.

Qualifications

• 1-10 years of experience in desktop support or a related field.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Install, configure, and maintain desktop systems and applications.
• Provide technical support and troubleshooting for end-users.
• Manage user accounts and permissions in Active Directory.
• Ensure compliance with company policies and security standards.
• Assist in the deployment of new hardware and software solutions.
• Document technical procedures and user guides for reference.

Skills

Desktop support experience

Proficiency in Windows operating systems

Microsoft Office Suite expertise

Hardware troubleshooting

Networking concepts knowledge

Active Directory management

Problem-solving skills

Communication skills

Job description

A tech support company in Singapore is seeking a skilled Desktop Engineer to ensure the smooth operation of desktop environments. Responsibilities include installing and maintaining systems, providing end-user support, managing Active Directory accounts, and ensuring compliance with security standards. Candidates should have 1-10 years of experience in desktop support and strong troubleshooting skills.