Desktop Support Engineer - IT Incident & Upgrade Specialist

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A technology services company in Singapore is offering an excellent opportunity for a Desktop Support role. This position is open to fresh IT graduates and training professionals. The responsibilities include troubleshooting client platform issues, responding to incidents promptly, and managing service requests. Candidates should possess good communication skills and be proactive in providing solutions. This is a great chance to start a career in IT and gain valuable experience in a dynamic environment.

Qualifications

• Open for fresh IT graduates or IT training professionals.
• Ability to troubleshoot client platform issues.
• Strong communication skills for incident reporting.

Responsibilities

• Troubleshoot client platform related problems.
• Respond promptly to incidents and provide resolutions.
• Perform service requests related to client platforms.
• Monitor service levels and maintain configurations.
• Manage implementation and upgrade projects for client platforms.

Job description

A technology services company in Singapore is offering an excellent opportunity for a Desktop Support role. This position is open to fresh IT graduates and training professionals. The responsibilities include troubleshooting client platform issues, responding to incidents promptly, and managing service requests. Candidates should possess good communication skills and be proactive in providing solutions. This is a great chance to start a career in IT and gain valuable experience in a dynamic environment.