Desktop Support Engineer – End-User Tech Troubleshooter

Alphaeus Pte. Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading IT services company in Singapore is seeking a Desktop Support Technician to provide first level end-user support and troubleshoot various IT issues. Applicants should have 1-2 years of experience in desktop support, along with an NITEC in a relevant IT discipline. The role includes handling incident reports, supporting project implementations, and training users on hardware and software applications.

Qualifications

• Minimum 1 - 2 years experience in Desktop Support.
• Advanced knowledge of computer hardware systems and peripherals.
• Knowledge of operating systems, software applications, and remote connection systems.

Responsibilities

• Provide first level end-user support for troubleshooting.
• Handle and log incident reports and follow up.
• Support project implementations when requested.

Skills

Desktop Support

Troubleshooting

Networking

Software Installation

Education

NITEC in IT relevant discipline

Job description

A leading IT services company in Singapore is seeking a Desktop Support Technician to provide first level end-user support and troubleshoot various IT issues. Applicants should have 1-2 years of experience in desktop support, along with an NITEC in a relevant IT discipline. The role includes handling incident reports, supporting project implementations, and training users on hardware and software applications.