Desktop Support Engineer — 24/7 Windows & Mac BAU

TECHNOPALS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent IT service provider in Singapore seeks an experienced IT support Specialist to deliver excellent technical assistance in a banking and healthcare environment. Candidates should have a minimum of 3 years of IT experience, strong knowledge in Windows 10 and Mac OS, and effective problem-solving skills. Responsibilities include providing reliable support, troubleshooting IT issues, and ensuring high client retention. The ideal candidate will thrive in a fast-paced environment and demonstrate expertise in both Microsoft and Apple technologies.

Qualifications

• Minimum 3 years experience in a banking or healthcare environment.
• Proficient in diagnosing and resolving IT issues.
• Experience providing reliable BAU support.

Responsibilities

• Provide technical onsite support for end-user services.
• Install, troubleshoot, and reconfigure Microsoft Windows and applications.
• Support BAU, projects, and tech refresh activities.

Skills

Windows 10

Mac OS

IT technical support

Client retention

Tools

Microsoft applications

Apple iPad software

Job description

A prominent IT service provider in Singapore seeks an experienced IT support Specialist to deliver excellent technical assistance in a banking and healthcare environment. Candidates should have a minimum of 3 years of IT experience, strong knowledge in Windows 10 and Mac OS, and effective problem-solving skills. Responsibilities include providing reliable support, troubleshooting IT issues, and ensuring high client retention. The ideal candidate will thrive in a fast-paced environment and demonstrate expertise in both Microsoft and Apple technologies.