Desktop Support Engineer

NEARSOURCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A tech support company in Singapore is seeking a candidate with at least 2.5 years of experience in desktop support. The role requires strong communication skills and familiarity with end-user computing environments. Candidates should also possess knowledge in network troubleshooting, Active Directory, and Windows OS. This position is vital for effective IT support within the organization.

Qualifications

• Min 2.5 years of experience in administration and support of Desktop support.
• Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

Responsibilities

• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP).

Skills

Good communication skills

Basic network troubleshooting

Understanding of AD and group policy

Proficiency in Power Excel

Familiarity with Windows OS

Job description

Min 2.5 years of experience in administration and support of Desktop support.

• Candidate needs to possess good communication skills.
• Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.
• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)
• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS