Desktop Support Engineer

TECHNOPALS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore seeks an experienced Desktop Support professional to enhance user experience through efficient administration and troubleshooting of desktop environments. Candidates should have a minimum of 2.5 years of relevant experience and possess strong communication skills along with a good grasp of network basics. The role demands a familiarity with various support tools and Windows OS.

Qualifications

• Minimum 2.5 years of experience in administration and support of desktop support.
• Ability to perform basic network troubleshooting.
• Good understanding of end-user computing environments.

Skills

Communication skills

Basic network troubleshooting

Understanding of AD and group policy

Proficient in Power Excel

Familiarity with latest Windows OS

Job description

• Min 2.5 years of experience in administration and support of Desktop support.
• Candidate needs to possess good communication skills.
• Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.
• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee
• Scanning (blocking IP)
• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS