Desktop Support

Avensys Consulting; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A consultancy firm in Singapore is seeking an IT support specialist to provide desktop support. Candidates should have a diploma and at least 1–3 years of related experience, along with proficiency in Microsoft Windows 10 and Office 365. Strong communication skills and the ability to work with urgency are essential. The role involves mentoring junior engineers and managing small projects such as OS upgrades.

Qualifications

• Minimum 1–3 years desktop support or IT-related experience.
• Minimum 3 years of experience with Microsoft Windows 10 and Microsoft Office 365.
• Basic skills in Active Directory, OneDrive, servers, networking, storage, and cloud technologies.

Skills

Desktop support

Microsoft Windows 10

Microsoft Office 365

Active Directory

Networking

Clear spoken and written English

Education

ITE or Diploma

Job description

Essential Qualifications

• ITE or Diploma with minimum 1–3 years desktop support or IT-related experience
• Minimum 3 years of experience with Microsoft Windows 10 and Microsoft Office 365
• Basic skills in Active Directory, OneDrive, servers, networking, storage, and cloud technologies
• Clear spoken and written English

Preferred Attributes

• Previous IT helpdesk or call center support experience, including remote support
• Knowledge in supporting workstations and related components
• Good verbal and written communication skills
• Strong coordination and prioritization skills
• Ability to work with urgency and communicate effectively with team
• Ability to mentor and train junior engineers
• Able to manage small projects such as OS upgrades and software implementation