Desktop & IT Support Engineer - Windows, Mac, MDM

RAPID SYSTEMZ PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An IT Services Company in Singapore is looking for a Desktop Support Technician to manage and resolve technical issues for Windows and Mac operating environments. Key responsibilities include software installation, troubleshooting, and support for both local and remote users. The ideal candidate will have experience in desktop support, be proficient in managing Windows 7/10, and be able to resolve incidents promptly. This role is essential for maintaining efficient IT operations within the organization.

Benefits

Flexible work arrangements

Professional development opportunities

Qualifications

• Experience in desktop support for Windows 7 and 10.
• Knowledge of mobile device management.
• Ability to troubleshoot and resolve incidents promptly.

Responsibilities

• Provide desktop support for Windows and Mac environments.
• Install and manage operating systems and applications.
• Resolve desktop incidents and handle printer issues.

Skills

Windows Operating System management

Mac OS support

Desktop troubleshooting

Printer management

Remote support tools proficiency

Software packaging

Tools

Symantec AV

VPN tools

Job description

An IT Services Company in Singapore is looking for a Desktop Support Technician to manage and resolve technical issues for Windows and Mac operating environments. Key responsibilities include software installation, troubleshooting, and support for both local and remote users. The ideal candidate will have experience in desktop support, be proficient in managing Windows 7/10, and be able to resolve incidents promptly. This role is essential for maintaining efficient IT operations within the organization.