Desktop & IT Support Engineer — Fast-Paced Client Services

True North Mortgage Solutions Pty Ltd; Singapore; On-site; SGD 40,000 - 56,000; Full time

Job summary

A leading mortgage solutions company in Singapore is seeking an IT Support Engineer to provide desktop engineering support in their fast-growing office. The successful candidate will troubleshoot critical problems, maintain internal IT infrastructure, and deliver regular support for IT applications. The ideal candidate will have 3-4 years of experience, strong communication skills, and relevant IT certifications.

Qualifications

• At least 3-4 years of experience in IT helpdesk/ticketing system or technical support.
• Some experience in networking setup and support is a definite advantage.
• Immediate availability will be an advantage.

Responsibilities

• Provide regular scheduled and ad hoc support for IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems to the client.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup.

Skills

Strong computer skills

Pro-active and customer focused

Good communication and inter-personal skills

Education

Diploma/Degree in Computer Science/Information Technology

Tools

Client system Microsoft certification

Windows Server experience

Office 365 environment

Job description

A leading mortgage solutions company in Singapore is seeking an IT Support Engineer to provide desktop engineering support in their fast-growing office. The successful candidate will troubleshoot critical problems, maintain internal IT infrastructure, and deliver regular support for IT applications. The ideal candidate will have 3-4 years of experience, strong communication skills, and relevant IT certifications.