Deputy Operations Manager, Social Care Services (Welfare Home)

JobStudio; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading welfare support organization in Singapore is seeking a dedicated individual to oversee operations of a Welfare Home, ensuring safety and well-being of residents. Responsibilities include managing staff, ensuring compliance with regulations, and coordinating community initiatives. Required qualifications include a degree in relevant fields and experience in welfare home operations. This role emphasizes leadership and compassion in working with vulnerable populations.

Qualifications

• 3 – 5 years of relevant experience in residential care or welfare home operations.
• Strong understanding of social service regulations and case management.
• Ability to work effectively with vulnerable populations.

Responsibilities

• Oversee daily operations of the Welfare Home.
• Ensure compliance with regulatory frameworks.
• Supervise staff and manage duty rosters.
• Monitor facility conditions and service standards.
• Manage administrative and financial documentation.
• Coordinate community involvement initiatives.

Skills

Leadership

Organisational skills

Communication

Compassion

Resilience

Education

Degree in Social Work, Psychology, Counselling, or related disciplines

Job description

What you\'ll be doing

• Oversee daily operations of the Welfare Home, ensuring residents’ safety, well-being, and proper care standards

• Ensure compliance with statutory and regulatory frameworks, including MSF guidelines, PDPA, and hygiene standards

• Supervise staff, manage duty rosters, and provide guidance, training, and performance appraisals to ensure service excellence

• Monitor facility conditions, meal preparation, and service standards to maintain a clean and safe living environment

• Manage administrative and statutory documentation, including residents’ records, financial accounts, and operational reports

• Oversee financial governance, budgeting, and expenditure control in accordance with policies and service standards

• Coordinate volunteer engagement and community involvement initiatives

• Lead process improvement, crisis management, and business continuity plans to strengthen operations and service delivery

• Work closely with the Welfare Homes Management Committee to plan and implement service enhancements and operational strategies

What we\'re looking for

• Degree in Social Work, Psychology, Counselling, or related disciplines.

• 3 – 5 years of relevant working experience in residential care/ social services/ welfare home operations

• Strong understanding of social service regulations, case management, and welfare home governance

• Proven leadership, organisational, and communication skills

• Compassionate, resilient, and able to work effectively with vulnerable populations

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan

EA Personnel Reg No: R25158265