Deputy Operations Manager, Social Care Services (Welfare Home)

JOBSTUDIO PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading welfare home organization in Singapore is seeking an Operations Manager to oversee daily operations, ensuring resident safety and compliance with relevant regulations. The ideal candidate will have a degree in social work or a related field and possess 3-5 years of experience in social services. Key responsibilities include staff supervision, financial governance, and community engagement. This role calls for a compassionate leader who can effectively manage vulnerable populations.

Qualifications

• 3-5 years of relevant experience in residential care or social services.
• Strong understanding of social service regulations.
• Able to work effectively with vulnerable populations.

Responsibilities

• Oversee daily operations of the Welfare Home ensuring resident safety.
• Ensure compliance with statutory frameworks including hygiene standards.
• Supervise staff and manage duty rosters.
• Monitor facility conditions and meal preparation.
• Manage administrative documentation and financial accounts.
• Oversee financial governance and budgeting control.
• Coordinate volunteer engagement initiatives.
• Lead process improvement and business continuity plans.
• Work with the Welfare Homes Management Committee to enhance services.

Skills

Leadership

Organisational skills

Communication skills

Compassion

Resilience

Education

Degree in Social Work, Psychology or Counselling

Job description

What you'll be doing

• Oversee daily operations of the Welfare Home, ensuring residents’ safety, well-being, and proper care standards
• Ensure compliance with statutory and regulatory frameworks, including MSF guidelines, PDPA, and hygiene standards
• Supervise staff, manage duty rosters, and provide guidance, training, and performance appraisals to ensure service excellence
• Monitor facility conditions, meal preparation, and service standards to maintain a clean and safe living environment
• Manage administrative and statutory documentation, including residents’ records, financial accounts, and operational reports
• Oversee financial governance, budgeting, and expenditure control in accordance with policies and service standards
• Coordinate volunteer engagement and community involvement initiatives
• Lead process improvement, crisis management, and business continuity plans to strengthen operations and service delivery
• Work closely with the Welfare Homes Management Committee to plan and implement service enhancements and operational strategies

What we're looking for

• Degree in Social Work, Psychology, Counselling, or related disciplines.
• 3 – 5 years of relevant working experience in residential care/ social services/ welfare home operations
• Strong understanding of social service regulations, case management, and welfare home governance
• Proven leadership, organisational, and communication skills
• Compassionate, resilient, and able to work effectively with vulnerable populations

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan

EA Personnel Reg No: R25158265