Deputy Manager, Sports Facilities - Office of Housing (Contract)

Singapore University of Technology and Design; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore seeks a Deputy Manager for Sports Facilities to oversee the planning and management of sports facility bookings and membership engagement. The role involves team leadership, operational management, and budgeting, ensuring high standards of service for students and the community. Applicants should have proven facilities management experience, strong leadership abilities, and excellent communication skills.

Qualifications

• Proven experience in facilities management or related supervisory roles.
• Strong leadership and team management skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Oversee planning and management of SUTD's sports facilities bookings.
• Lead and develop the bookings and membership team.
• Ensure compliance with safety and health regulations.

Skills

Facilities management experience

Leadership skills

Communication skills

Stakeholder management

Budgeting skills

Proficiency in MS Office

Problem-solving skills

Customer-oriented approach

Job description

Deputy Manager, Sports Facilities - Office of Housing (Contract)

Singapore University of Technology and Design – Changi

This role is responsible for overseeing the planning, coordination, and management of all aspects of SUTD’s sports facilities bookings and membership. It includes supervising the booking team, ensuring efficient facility utilization, maintaining operational standards, and promoting sports and wellness initiatives. The responsibilities involve strategic planning, stakeholder engagement, and ensuring a high level of service for internal students and staff, as well as external community users.

Key Responsibilities

Leadership & Supervision:

• Lead, supervise, and develop the bookings and membership team.
• Set performance standards, conduct appraisals, and foster a customer-focused service culture.

Operational Management:

• Oversee the day-to-day operations of sports facilities, ensuring smooth booking processes, coordinate with the facilities team on the cleanliness, maintenance, and safety compliance of the sports facilities.
• Develop and implement operational policies and procedures to optimize facility usage and safety standards.

Strategic Planning & Developmentb>

• Plan and execute strategies to increase facility utilization and membership engagement.
• Collaborate with campus departments, external partners, and sports organizations to develop programs and partnerships.

Budget & Resource Management:

• Prepare and manage budgets related to sports facilities operations.
• Oversee procurement, maintenance, and vendor management.
• Act as the primary liaison for internal and external stakeholders regarding sports facilities and membership services.
• Address complex customer issues, feedback, and complaints with professionalism.

Event & Program Coordination:

• Support the planning and execution of sports events, tournaments, and community outreach programs.
• Coordinate with external vendors, coaches, and event organizers.

Reporting & Compliance:

• Monitor key performance indicators related to facility usage, membership data, and customer satisfaction.
• Ensure compliance with safety, health, and regulatory standards.

Qualifications & Skills

• Proven experience in facilities management, ground operations or related supervisory coordination roles. Any sports-related management is a plus but not necessary.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Minimal Budgeting and financial management experience would be advantageous.
• Proficiency in software use includes but not limited to MS Office suite.
• Ability to adapt to a dynamic environment and work flexible hours if required.

Additional Attributes

• Strategic thinker with problem-solving skills.
• Customer-oriented with a proactive approach.
• Ability to foster teamwork and motivate staff.
• Passion for sports, recreation, and community engagement.

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