Deputy Manager, IT (Infrastructure & Operations)
We are seeking a highly skilled and proactive Deputy Manager – IT Infrastructure and Operations to oversee and optimise our IT systems, ensuring stability, scalability, and security. This role requires an experienced professional with a deep understanding of networking, cloud solutions, cybersecurity, and enterprise architecture. The ideal candidate will support strategic IT initiatives while managing day-to-day IT infrastructure operations.
Job Responsibilities
- Strong understanding of IT infrastructure components including networking, servers, storage and cloud computing.
- Lead the design, implementation and maintenance of IT infrastructure including networks, servers, storage, and cloud environments.
- Experienced and deep knowledge with virtualisation technologies and enterprise architecture.
- Evaluate IT policies, procedures and controls in ensuring adherence to best practices.
- Assist and facilitate in IT Audits (Internal and External).
- Monitor IT systems for potential threats, weaknesses, and emerging risks.
- Monitor system performance, troubleshoot issues and drive continuous improvement to enhance reliability and efficiency.
- Stay up to date with industry regulations, best practices and evolving cybersecurity trends in protecting company data and systems.
- Oversee IT security ensuring compliance with policies and implementing measures to protect company data and assets.
- Manage vendor relationships, procurement and contracts to optimise IT investments and services.
- Support the IT Manager in strategic planning and budget allocation for infrastructure projects.
- Collaborate with cross-functional teams to align IT infrastructure with business needs and objectives.
- Assist in the development of disaster recovery and business continuity plans.
- Provide leadership and mentorship fostering professional growth and skills development within the department.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science or related field.
- Minimum 5+ years of experience in IT infrastructure management, including networking, cloud computing and cybersecurity.
- Proven ability to lead and manage IT projects ensuring timely and cost-effective execution.
- Strong knowledge of networking, virtualisation technologies, enterprise systems and cloud platforms (AWS, Azure etc).
- Strong problem-solving and analytical skills with the ability to respond quickly to address system outages and technical challenges.
- Effective communication and stakeholder management skills in translating technical requirements into business solutions.
- Excellent report writing and communication abilities.
- Risk assessment skills in mitigating potential technical failures or security threats.
- Ability to work over weekends and nights, if required to.
Preferred Certifications
- Cloud Certification: Azure Solutions Architect / AWS Certified Solutions Architect
- ITIL Foundation
- PMP Certification
- SSCP / CISSP Certification
This is an exciting opportunity to contribute to a growing organization and shape its IT infrastructure landscape. If you are passionate about technology leadership and innovation, we’d love to hear from you!