Deputy Head of Home (PCH)

PERTAPIS Education and Welfare Centre; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A social welfare organization in Singapore is looking for an Assistant to the Head of Home to manage operational needs and compliance. Responsibilities include overseeing residents' care plans, preparing reports, and supporting staff training. Candidates should have a degree in social work or psychology and at least 3 years of relevant experience. Proficiency in basic IT and strong interpersonal skills are essential for this role.

Qualifications

• Minimum 3 years of relevant working experience.
• Knowledge of basic IT skills.

Responsibilities

• Assist in the management of residents’ care plan.
• Support in establishing customer service standards.
• Prepare monthly and quarterly reports.

Skills

Interpersonal skills

Communication skills

Time-management skills

Multi-tasking skills

Education

Degree in social work or psychology

Tools

MS Word

MS Excel

MS Access

MS PowerPoint

Job description

Job Role

To assist the Head of Home is responsible for the overall management of the Home’s operational needs and complying with the regulatory requirements.

Duties and Responsibilities

• Assist the Head in the management of residents’ care plan in compliance to SOC / SOPs.
• Assist the Head of Home in monitoring the execution and review of the strategic plan.
• To support the HOH in establishing customer service standards to residents, stakeholders, government agencies and the wider community in general.
• To support the HOH in raising the profile and quality of care of the Home.
• To assist in ensuring preparation of monthly and quarterly reports to internal and external parties (i.e. the Ministry, government agencies, etc).
• Assist in the development of the training roadmap and conduct trainings for staff.
• Oversee the overall framework for casework and counselling of residents and maintain proper records (ie; admission/discharge register, residents’ personal effects).
• Oversee the planning and implementation of programmes inclusive of the development of programme budgets.
• Liaises with appropriate government agencies and stakeholders for funding, regulatory, volunteerism, outreach works and integrated interventions to residents
• Carry out preliminary investigation of incidents and to conduct disciplinary actions.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• Deputy Head of Home will be deputised in the absence of the Head of Home.

Requirements

• Minimum degree, preferably in social work or psychology, or equivalent
• Min. 3 years of relevant working experience
• Knowledge of basic IT (MS Word, Excel, Access and PowerPoint)
• Good interpersonal and communication skill (oral and written)
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Location

PERTAPIS Children's Home

993B Kovan Rd, Singapore 545676

Work Schedule

5 days work

**Disclaimer: Only shortlisted candidates will be notified.