Deployed Engineer - APAC

Cognition; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Cognition in Singapore is seeking a Deployed Engineer to lead all technical aspects of the customer lifecycle. This role requires a technical background and strong communication skills, focusing on enterprise deployments and close work with engineering teams to integrate products. The ideal candidate possesses a degree in a STEM field and exhibits a natural ability to build relationships and thrive in fast-paced environments. Join Cognition, an equal opportunity employer committed to supporting diverse candidates.

Qualifications

• Proven track record of successful enterprise deployments.
• Comfortable discussing complex technical topics.
• Ability to thrive in ambiguous and changing environments.

Responsibilities

• Own all technical aspects of the customer lifecycle.
• Work closely with customers to understand technical challenges.
• Build deep relationships with engineering teams.

Skills

Excellent communication

Technical expertise

Relationship-building

Ability to learn quickly

Education

Degree in a STEM field

Job description

About the Role

At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin. You’ll lead all technical aspects of our pre-sales process, designing compelling product demos, executing pilots, and working closely with engineering organizations to identify and delegate the right use cases to Devin. Beyond initial engagement, you’ll design and deliver ongoing training programs and enablement resources to help customers roll out Devin to thousands of engineers.

You’ll be successful in this role if you have a technical background – either studied computer science or have extensive experience leading highly technical sales engagements – and if you love building, and if you embody the drive and grit required to win in a fast-paced, high-intensity environment.

In this role, you will:

• Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin

• Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor

• Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization

• Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team

• Be the customer oracle! Exercise your product instincts to help set the roadmap

Requirements for the role:

• Degree in a STEM field

• Proven track record of successful enterprise deployments in previous GTM or forward deployed engineering roles

• You’re a natural relationship-builder, an excellent communicator and feel comfortable talking about complex technical topics with customers in all roles and levels

• Thrive in ambiguous and rapidly changing environments — you’re willing to move fast and quickly grow in scope and responsibility

• You have a demonstrated exceptional ability to learn

You might excel if you…

• have sold highly technical products

• have worked as a software engineer

• previously founded a startup

• are a competitive, highly ambitious person who loves working in high-intensity environments

• thrive in roles that require you to context switch quickly and handle a broad range of technical and non-technical problems

• like grinding

Equal Opportunity

Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process – please let us know if you need any.