Deployed Customer Engineer

Couchbase; Singapore; Remote; SGD 140,000 - 210,000; Full time

Benefits offered by this job

Time Off

Wellness Benefits

Retirement Plan

Career Growth

WFH setup or in-office snacks

Job summary

Couchbase is seeking a Deployed Customer Engineer (DCE) to bridge engineering excellence with customer goals. You’ll embed in customer teams, write production-grade code, and design high-performance database architectures to power AI-driven applications.

In this role, you’ll configure Couchbase Server, Capella, and Mobile products, design data architectures, and collaborate with customer teams to translate business needs into technical milestones for rapid value delivery.

Qualifications

• 5+ years in Software Engineering, Site Reliability Engineering, or Technical Consulting.
• Proven track record of deploying large-scale distributed databases or data-intensive applications.
• Drive to AttaCk Hard Problems and empathy to Be a Great Human.

Responsibilities

• Technical Implementation & Development – Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems.
• Product Configuration – Expertly configure Couchbase Server, Capella, and Mobile products to optimize for latency, throughput, and reliability.
• Architecture Design – Design and implement advanced data architectures, including Vector Search and RAG patterns for modern AI applications.
• Customer Integration & Success – Integrate directly with customer development teams, participating in sprints and code reviews; troubleshoot complex distributed systems and performance bottlenecks; translate business requirements into technical milestones to drive rapid Time-to-Value.
• Cross-Functional Collaboration – Provide product feedback, advocate for features and fixes, and partner with Solution Engineers to identify expansion opportunities.

Skills

Java

Python

Go

Node.js

C#

Tools

Kubernetes

OpenShift

Job description

Title: Deployed Customer Engineer (DCE)

Location: Remote Singapore (Global travel as required)

Reports to: Tech Health Lead

Role Overview

As a DCE, you are the technical bridge between Couchbase’s engineering excellence and our customers’ most ambitious business goals. You will embed in customer engineering teams, writing production‑grade code, building high‑performance database architectures, and ensuring our platform powers mission‑critical, AI‑driven applications.

Key Responsibilities

• Technical Implementation & Development – Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems.
• Product Configuration – Expertly configure Couchbase Server, Capella, and Mobile products to optimize for latency, throughput, and reliability.
• Architecture Design – Design and implement advanced data architectures, including Vector Search and RAG patterns for modern AI applications.
• Customer Integration & Success – Integrate directly with customer development teams, participating in sprints and code reviews; troubleshoot complex distributed systems and performance bottlenecks; translate business requirements into technical milestones to drive rapid Time‑to‑Value.
• Cross‑Functional Collaboration – Provide product feedback, advocate for features and fixes, and partner with Solution Engineers to identify expansion opportunities.

Skills & Abilities

• Polyglot Developer – Strong proficiency in at least two major languages (Java, Python, Go, Node.js, C#).
• Database Native – Deep understanding of NoSQL concepts, distributed systems, and SQL-based query languages (N1QL).
• Consultative Mindset – Ability to explain complex technical trade‑offs to developers and executive stakeholders.
• Operational Agility – Comfortable with Cloud environments (AWS, Azure, GCP), container orchestration (Kubernetes/OpenShift), networking (VPCs, DNS, load balancing, security).

Desired Qualifications

• 5+ years in Software Engineering, Site Reliability Engineering, or Technical Consulting.
• Proven track record of deploying large‑scale distributed databases or data‑intensive applications.
• Drive to "Attack Hard Problems" and empathy to "Be a Great Human."

Success Metrics (12–18 Months)

• Deployment Velocity – Reduce time from kickoff to production Go‑Live.
• Technical Health – Maintain high performance‑to‑cost ratios and 0% churn due to technical blockers; author runbooks and best practices.
• Community Impact – Contribute reusable code samples, connectors, utilities, or documentation to the Couchbase ecosystem.
• Expansion – Identify and validate at least 2 new use cases within assigned strategic accounts.

Diversity & Inclusion

We actively encourage applications from individuals of all backgrounds. If you’re excited about the role and can bring strong contributions, we welcome you to apply even if you don’t meet every qualification. Reasonable accommodations are available during the recruitment process.

Benefits

• Generous Time Off Program – Flexibility to care for you and your family.
• Wellness Benefits – Medical, dental, vision, life insurance, and employee assistance programs.
• Financial Planning – Retirement plan and business travel insurance.
• Career Growth – Be valued, create value approach.
• Fun Perks – Ergonomic in‑office or WFH setup; food & snacks for in‑office employees.

Equal Employment Opportunity

Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed accordingly.