Department Manager (Grocery)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Team Leader for retail operations. The role requires proven leadership skills, with responsibilities including team development, inventory management, and ensuring exceptional customer service. Candidates must be flexible to work across different locations and are required to work a minimum of 44 hours per week, including weekends and public holidays. A competitive salary package, including AWS and bonuses, is offered.

Benefits

AWS

Variable Bonus

Exclusive Employee Perks

Qualifications

• Proven supervisory or managerial experience in a retail or supermarket environment.
• Strong leadership, communication, and interpersonal skills.
• Customer-focused with a passion for delivering exceptional service.
• Ability to work a minimum of 44 hours per week, including weekends and public holidays.

Responsibilities

• Recruit, train, and motivate team members.
• Optimize stock levels and minimize waste.
• Monitor sales performance and implement strategies.
• Ensure a positive shopping experience for customers.
• Uphold cleanliness and safety standards.

Skills

Leadership skills

Communication skills

Interpersonal skills

Customer service orientation

Job description

Job Summary

• Salary: $2900 - $3300

• Location: Will be allocated

• Minimum of 44 hours per week, across 5 to 6 days

• AWS + Variable Bonus + Exclusive Employee Perks

Job Responsibilities

• Team Leadership & Development: Recruit, train, and motivate team members to achieve departmental goals and maintain high performance standards.

• Inventory Management: Optimize stock levels, minimize waste, and create visually appealing product displays.

• Operational Excellence: Monitor sales performance, implement strategies to achieve targets, and coordinate with suppliers for timely restocking.

• Customer Service: Ensure a positive shopping experience by addressing customer inquiries, resolving issues, and maintaining a customer-centric approach.

• Store Maintenance & Compliance: Uphold cleanliness, safety, and organizational standards within the department.

Requirements

• Proven supervisory or managerial experience in a retail or supermarket environment (highly advantageous).

• Strong leadership, communication, and interpersonal skills.

• Customer-focused with a passion for delivering exceptional service.

• Ability to work a minimum of 44 hours per week, across 5 to 6 days, including weekends and public holidays, based on business needs.

• Flexibility to work across outlets Island-wide as required.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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**We regret to inform that only shortlisted candidates would be notified.

Foo Kai Jing (Fiona)
Registration Number: R2199329
EA License No: 06C2859 (MCI Career Services Pte Ltd)