Dental Treatment Co-ordinator

GENTLE SMILE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dental practice in Singapore is seeking candidates for front desk duties including handling enquiries and assisting patients throughout their treatment journey. The ideal candidate will have good communication and interpersonal skills as well as IT literacy for using clinic software. The position entails a 5.5-day work week and requires at least a Secondary School Certificate or 'O' Level qualification. Attractive incentives tied to performance are offered.

Benefits

Attractive incentive tied to profit

Qualifications

• Candidates must possess at least Secondary School Certificate/ 'O' Level.
• Good communication and interpersonal skills are required.
• IT literate to use clinic software and email.

Responsibilities

• Handle enquiries from new patients.
• Work with dentist to organize comprehensive treatment plans.
• Perform front desk duties, including checking patients in and out.

Skills

Good communication skills

Interpersonal skills

IT literate

Education

Secondary School Certificate/ 'O' Level

Job description

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

Responsibilities

• Handles enquiries from new patients
• Good working knowledge of and able to handle enquiries on various social media channels
• Follow up on leads for potential patients
• Spend quality time with patients to learn patient’s specific needs, support patient throughout the process and welcome new patients
• Work with the dentist to organize a comprehensive treatment plan
• Communicate effectively with patients for financial option, offering payment plan options
• Performs necessary duties associated with checking patients in and out, record treatment information in the system
• Set follow up consultation with patient and present treatment plan to patient and schedule treatments planned for next appointment
• Front desk work
• Assist in administrative work like medisave, insurance claims

Job Requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.