Dental Front Desk Specialist: Patient Care & Scheduling

CULTIVAR ASIA PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A dental clinic in Singapore is seeking a friendly and organized Dental Receptionist to support front-desk operations. The role involves greeting patients, managing appointments, maintaining records, and handling billing. The ideal candidate will have strong communication skills, a professional demeanor, and basic computer proficiency. Experience in a dental or medical environment is advantageous. This position promotes a collaborative atmosphere in a fast-paced setting.

Qualifications

• Prior experience in a dental/medical office is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to handle occasional administrative or support tasks.
• Good organizational and multitasking abilities.
• Basic computer skills (MS Office, scheduling software, patient management systems).
• Attention to detail and accuracy, especially for scheduling and billing.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and messages, providing information or directing inquiries appropriately.
• Schedule and manage patient appointments, cancellations, and follow-ups.
• Maintain patient records and ensure confidentiality.
• Handle billing, payments, and insurance claims accurately.
• Assist patients with forms and treatment explanations.
• Manage administrative tasks such as filing and data entry.
• Ensure the reception area is clean, organized, and presentable.

Skills

Excellent communication and interpersonal skills

Professional and friendly demeanor

Good organizational and multitasking abilities

Basic computer skills (MS Office, scheduling software)

Attention to detail and accuracy

Basic computer skills

Education

Diploma or certificate in Administration, Office Management or equivalent

Job description

A dental clinic in Singapore is seeking a friendly and organized Dental Receptionist to support front-desk operations. The role involves greeting patients, managing appointments, maintaining records, and handling billing. The ideal candidate will have strong communication skills, a professional demeanor, and basic computer proficiency. Experience in a dental or medical environment is advantageous. This position promotes a collaborative atmosphere in a fast-paced setting.