Dental Clinic Receptionist

PROSTHO DENTAL OFFICE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dental clinic in Singapore is seeking a Receptionist to greet patients, manage appointments, and handle administrative tasks. The ideal candidate must be proficient in English and Mandarin, have good interpersonal skills, and be savvy with social media. Responsibilities include patient registration, maintaining clinic cleanliness, and ensuring accurate handling of medical claims. Benefits include annual and medical leave, and training is provided.

Benefits

Annual Leave

Medical Leave

Attendance Benefits

AWS

Qualifications

• Experience in Dental Clinic Receptionist is an advantage.
• Able to work independently with minimum supervision.
• Good in video making and social media platforms.

Responsibilities

• Greet all patients, visitors and callers, creating a professional image.
• Perform patients' registration and appointment bookings.
• Key in treatment charges and sales in the Clinic Assist system.
• Discharge patients post-treatment and ensure accurate payments.
• Update patient information and monitor lab cases.
• Maintain cleanliness and neatness of the clinic.

Skills

Proficient in English

Proficient in Mandarin

Good interpersonal and communication skills

Savvy in social media

Excellent customer service skills

Ability to multi-task

Tools

Microsoft Excel

Clinic Assist system

Job description

Only Singapore guys & ladies if you are a meticulous, organized, mature, responsible with a positive attitude, team player with a cheerful personality. Proficient in English & Mandarin is a must and savvy in social media, you are the person that we are looking for to join our team.

Job Description

• Greet all patients, visitors and callers, giving them a warm welcome to the clinic, creating a professional image for the clinic.
• Performs patients' registration, end day collection, appointment bookings, confirmation of patient’s appointments via WhatsApp/phone.
• Key in all treatment charges and sales of dental products in the Clinic Assist system.
• Upon completion of treatments, discharge patients by dispensing medication, accurate payments collection and scheduling of the next appointments.
• Knowledge of CHAS and Medisave claim submissions and other Insurance Claims to relevant channels.
• Have experience in Insurance submission & claims.
• Responsible for updating patient’s information like uploading of X-rays, referral letter, photos & etc.
• Prepare, call the lab(s), monitor and ensure the cases being sent and received from the lab(s).
• Always maintain cleanliness and neatness of the clinic.
• Perform other duties assigned by the Clinic Manager.

Requirements

• Working Experiences in Dental Clinic Receptionist would be an advantage.
• Good in Microsoft excel & words and familiar with Clinic Assist system.
• Good interpersonal and communication skills. Able to speak in other dialects would be a plus.
• Savvy in social media, video making & Social Media Platform would be good.
• Excellent customer service handling skills and upbeat in answering telephone calls.
• Able to work independently with minimum supervision.
• Able to multi-task and work in a fast-paced environment.
• Observe good work ethic and display good moral standards.

Additional Information

• Working Hours: Mon - Fri: 9am - 6pm
• Sat: 9am - 1pm.
• Applicants must be willing to work in Orchard area.
• Training is provided.
• Annual & Medical Leave
• Attendance Benefits
• AWS