Dental Clinic Operations & Patient Experience Lead

JOBMATCH RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dental clinic recruitment agency in Singapore is seeking a motivated individual to manage patient reception and provide excellent customer service. Responsibilities include scheduling dentists, collecting payments, and managing communication lines. Ideal candidates should be team-oriented with a willingness to learn and maintain a neat work environment. Experience in a dental clinic is preferred, and flexibility for weekday nights is necessary.

Qualifications

• Customer service and people oriented.
• Ability to work well in a team.
• Willingness to learn new skills and work with your hands.
• Pride in keeping work environment neat and tidy.
• Punctuality and reliability as a member of the service delivery team.
• Dental Clinic experience is an advantage.
• Able to work on weekday nights.

Responsibilities

• Receive patients in dental clinic.
• Arrange schedule of dentists.
• Collect payment.
• Manage telephone lines.
• Manage WhatsApp and Facebook message enquiries.
• Manage invoices and emails.
• Stock management and orders.
• Receive and send orders to dental labs and distributors.
• Opening and closing of dental clinic.
• Financial counseling for patients.
• Organize and manage documents.
• Organise and manage company events.

Skills

Customer service

Teamwork

Willingness to learn

Punctuality

Reliability

Multitasking

Job description

A dental clinic recruitment agency in Singapore is seeking a motivated individual to manage patient reception and provide excellent customer service. Responsibilities include scheduling dentists, collecting payments, and managing communication lines. Ideal candidates should be team-oriented with a willingness to learn and maintain a neat work environment. Experience in a dental clinic is preferred, and flexibility for weekday nights is necessary.