Dental Care Coordinator | Patient Liaison & Billing

ASHFORD DENTAL CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dental clinic in Singapore is seeking a Customer Service Executive to join their team. The role involves liaising with patients both in-person and online, explaining treatments, providing financial counselling, and managing patient registrations and discharges. Applicants do not need experience in the dental field but should have customer service experience. This position requires working rotating shifts, including evenings and weekends.

Qualifications

• Must have customer service experience.
• Enthusiastic and motivated individuals are preferred.
• Experience in the dental field is not required.

Responsibilities

• Liaise with patients in person and online.
• Understand and explain treatments to patients.
• Provide financial counseling and coordinate treatment.
• Register and discharge patients in the clinic.

Skills

Customer service experience

Enthusiasm

Motivation

Hardworking

Job description

A dental clinic in Singapore is seeking a Customer Service Executive to join their team. The role involves liaising with patients both in-person and online, explaining treatments, providing financial counselling, and managing patient registrations and discharges. Applicants do not need experience in the dental field but should have customer service experience. This position requires working rotating shifts, including evenings and weekends.