Dental Assistant / Customer Service (Central, Office Hours) #HRY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Dental Surgery Assistant in Singapore to provide chairside assistance and manage patient care in a clinical setting. The ideal candidate must have prior experience as a dental assistant and be knowledgeable about dental instruments and protocols. This role demands excellent communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• Prior experience as a Dental Assistant / Dental Surgery Assistant is a MUST.
• Experience in Oral & Maxillofacial Surgery is an advantage.
• Professional, patient-focused and willing to learn.

Responsibilities

• Provide chairside assistance to the Oral & Maxillofacial Surgeon.
• Prepare treatment rooms, instruments, equipment, and materials.
• Ensure sterilisation, disinfection, and infection control protocols are followed.
• Manage patient appointments and follow-up arrangements.

Skills

Good interpersonal and communication skills

Knowledge of dental instruments

Ability to multitask effectively

Education

GCE O-Level / NITEC / Higher NITEC or equivalent

Job description

Dental Surgery Assistant

• Provide chairside assistance to the Oral & Maxillofacial Surgeon during consultations and surgical procedures
• Prepare treatment rooms, instruments, equipment and materials before procedures
• Ensure proper sterilisation, disinfection and infection control protocols are followed
• Handle suctioning, retracting, passing instruments and mixing materials during procedures
• Take and update patient medical history and assist with pre-operative assessments
• Provide pre‑ and post‑operative instructions to patients and caregivers
• Manage patient appointments, scheduling, and follow‑up arrangements
• Maintain clinic inventory, monitor stock levels, and replenish materials as needed
• Assist with administrative tasks such as billing, payment collection and documentation
• Support overall clinic operations and perform any ad‑hoc duties as required

Requirements

• GCE O-Level / NITEC / Higher NITEC or equivalent
• Prior experience as a Dental Assistant / Dental Surgery Assistant is a MUST
• Experience in Oral & Maxillofacial Surgery is an advantage
• Knowledge of dental instruments, sterilisation and infection control practices
• Good interpersonal and communication skills
• Able to work in a fast‑paced clinical environment and multitask effectively
• Professional, patient‑focused and willing to learn

Customer Service Officer

• Manage front‑desk duties including patient registration, check‑in, and queue coordination
• Handle phone and walk‑in enquiries regarding appointments, procedures, and clinic services
• Schedule and manage patient appointments, follow‑ups, and reminders
• Assist patients with billing, payment collection, Medisave/insurance documentation (if applicable)
• Provide information and guide patients through clinic processes in a clear and reassuring manner
• Maintain accurate patient records and update information in the clinic system
• Coordinate with dental surgery assistants and clinical team to ensure smooth patient flow
• Support administrative tasks such as filing, data entry, and preparation of documents
• Uphold high standards of service and professionalism in a specialist clinical environment
• Perform ad‑hoc duties assigned by the clinic manager or doctor

Interested applicants, please email your updated CV to [e-mail] for more information.

We regret to inform that only shortlisted candidates will be contacted.