Delivery Partner/Head

KYNDRYL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A global IT services provider in Singapore is seeking a Delivery Partner/Head to lead customer relationships and manage complex service contracts. This role requires extensive experience in service delivery and project management, focusing on partnering with clients for successful solutions. Candidates should possess strong communication skills and be adept at navigating complex business environments, with an ability to drive personal and professional development while achieving tangible results. Join us in reshaping the future of our industry.

Qualifications

• 15 to 20 years of relevant experience.
• 10 years of experience in project and/or service delivery.
• Ability to become a customer trusted advisor.

Responsibilities

• Lead and support customers in their complex service needs.
• Manage customer governance and financial prosperity of engagements.
• Drive collective success with cross-functional teams.

Skills

Ability to team effectively across a large organization

Ability to manage and govern large business-to-business contracts

In-depth knowledge of business controls and cost accounting

Customer focused

Education

Bachelor's degree

Tools

Six Sigma

PMP

ITIL certifications

Job description

Kyndryl is looking for experienced Delivery Partner/Head in Singapore.

Join our team as a Delivery Partner and embark on an exciting professional journey that goes beyond just delivering services. As a crucial member of our organization, you will have the opportunity to forge powerful and enduring business-to-business relationships with our customers. Your exceptional ability to effectively communicate innovative solutions and navigate the intricacies of Kyndryl's diverse offerings will be instrumental in delivering services and shaping the future of our delivery of complex services.

In this role, you won't simply be a passive participant; you'll be at the forefront, leading and supporting customers, and representing Kyndryl activities within your specialized area of practice. By leveraging your expertise and passion, you will contribute to our Sector, Solution, and Community initiatives, collaborating with like-minded professionals to drive collective success.

Moreover, your impact extends beyond customer relationships. As a Delivery Partner, you will be entrusted with the customer governance and financial prosperity of the engagements you manage directly. This accountability grants you the opportunity to demonstrate your strategic acumen and drive tangible results, both for our customers and for our organization.

At Kyndryl, we foster an environment of innovation, collaboration, and growth. As a Delivery Partner, you will find yourself surrounded by a dynamic and diverse team of industry experts who are passionate about pushing boundaries and redefining what's possible. You'll have access to cutting‑edge resources, comprehensive support, and professional development opportunities that will enable you to continuously enhance your skills and elevate your career to new heights.

If you're ready to embrace a role that not only challenges you intellectually but also empowers you to make a meaningful impact on the world of complex services, then this is the opportunity you've been waiting for. Join us as a Delivery Partner and become an integral part of Kyndryl's exciting journey to reshape the future of our industry.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands‑on experience, learning opportunities, and certification programs. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who you are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 15 to 20 of relevant experience
• 10 years of experience in project and/or service delivery
• Ability to team effectively across a large organization to bring together high performing cross functional teams to deliver services for customers
• Ability to represent a seamless customer solution by integrating multiple service areas
• Ability to manage and govern large business‑to‑business multi‑year service contracts
• Ability to become a customer trusted advisor who can recognize business needs and follow through to revenue expanding wins
• In‑depth knowledge of business controls and cost accounting with ability to manage a large contract P&L

Preferred Skills and Experience

• Bachelor's degree
• Six Sigma, PMP, and/or ITIL certifications