Delivery Manager, Professional Services Consulting

Adobe; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Adobe in Singapore seeks a people-focused leader to drive engagement with customers and guide consultants across global teams. The role blends client relationship management, project leadership, and strategic initiatives to expand Adobe's footprint with enterprise clients.

You will mentor teams, shape delivery practices, and partner with stakeholders to deliver real-world solutions. We are looking for an experienced service delivery leader with a background in professional services or system

Qualifications

• Experience delivering professional services or SI engagements.
• Ability to manage budgets, forecasting, P&L and pricing.
• Knowledge of online marketing and web technologies.

Responsibilities

• Manage client satisfaction in partnership with partners and Adobe support teams
• Lead cross-functional teams to develop innovative solutions that meet customer's business requirements
• Drive creation of internal best practices, methodologies, templates, tools for standardization of engagements
• Actively seeking to identify opportunities to participate in business initiation activities
• Recommending strategic and tactical plans for expanding our footprint within client organization
• Supervise, manage and motivate your team, ensuring smooth team operations and effective communication

Skills

People leadership

Client relationship management

Cross-functional leadership

Project management

Business development

Job description

The Opportunity

This job is for someone who thrives in building relationships with prospects and customers. In this role, you would require a strong understanding of Adobe products and services, excellent project management skills, and the ability to collaborate effectively with clients and internal stakeholders. This is also a People manager role, that requires providing guidance and support to grow expertise of our consultants, leveraging the matrix of global and regional competency and Practice teams.

A Bit More About You

We are looking for candidates who would love to work with people and that enjoy partnering with customers on their journey to ensure they understand how Adobe's solutions will work in the real world. Someone who is eager to learn and partner with other teams to identify Customers' critical business issues and assist in structuring transaction that meet both Adobe's requirements and the Customer's needs.

What You'll Do

• Manage client satisfaction in partnership with partners and Adobe support teams
• Lead cross-functional teams to develop innovative solutions that meet customer's business requirements
• Drive creation of internal best practices, methodologies, templates, tools for standardization of engagements
• Actively seeking to identify opportunities to participate in business initiation activities
• Recommending strategic and tactical plans for expanding our footprint within client organization
• You will be responsible for supervising, managing and motivating your team, ensuring smooth team operations and effective communication

What You Need To Succeed

• Prior professional services and/or System Integrator delivery experience
• Results oriented business leader with understanding of budgets, forecasting, planning, P&Ls, and complex pricing models
• Working knowledge of Online marketing, Internet / software industries and understanding of Web technologies
• Functional and Service level Requirements Analysis
• Service and Implementation Management Process Design skills

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.