Delivery Attendance

Orchid Laundry; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A laundry service provider in Singapore is seeking a Delivery Personnel to handle pickups and deliveries of laundry. Responsibilities include maintaining excellent customer service, ensuring the care of laundry during transport, and adhering to hygiene standards. Ideal candidates should possess strong communication skills, basic organizational capabilities, and physical stamina for lifting and carrying laundry. Join us to help provide exceptional laundry services.

Qualifications

• Strong customer service and communication skills.
• Basic organizational skills for handling orders and delivery.
• Ability to work independently and manage time effectively.
• Physical stamina to lift heavy laundry bags.
• Ability to stand, walk, and bend for extended periods.

Responsibilities

• Retrieve soiled laundry and deliver cleaned laundry.
• Provide excellent customer service and handle inquiries.
• Ensure care of laundry during transport.
• Maintain accurate logs of pickups and deliveries.
• Follow delivery routes efficiently and on time.
• Adhere to hygiene standards while handling laundry.
• Report issues encountered during deliveries.
• Keep the delivery vehicle clean and maintained.

Skills

Customer service skills

Communication skills

Organizational skills

Time management

Physical stamina

Job description

Job Description

• Retrieve soiled laundry from customers and deliver cleaned laundry to hotel, restaurant, or commercial clients.
• Provide excellent customer service, handling questions, requests, or issues with professionalism and a friendly attitude.
• Ensure proper care of laundry during transport, preventing damage or loss, and making sure that all items are accounted for.
• Maintain accurate logs of pickups and deliveries, including customer signatures, laundry counts, and any special instructions.
• Follow assigned delivery routes efficiently and ensure all deliveries are made within the scheduled time frames.
• Adhere to hygiene standards when handling laundry, ensuring clean laundry is kept separate from soiled laundry.
• Report any issues encountered during deliveries, such as incomplete or incorrect orders, to the laundry facility and work to resolve them quickly.
• Keep the delivery vehicle clean and well-maintained, reporting any issues or malfunctions to management.

Requirements

• Strong customer service and communication skills.
• Basic organizational skills for handling orders, paperwork, and delivery schedules.
• Ability to work independently and manage time effectively.
• Physical stamina to lift and carry heavy laundry bags and stand or drive for extended periods.
• Ability to stand, walk, and bend for extended periods.