Delivery Assistant cum Retail Operations Manager

BRIGHT VISION CAREER CONSULTANT; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for a skilled sales manager to oversee sales operations and strategies. The role involves analyzing trends, managing teams, and ensuring excellent customer service. The ideal candidate will have strong leadership abilities and experience in sales management, along with a capacity to enhance operational efficiency. Regular weekend work is expected.

Qualifications

• Experience in sales management and operational strategies.
• Ability to analyze sales trends and implement strategies.
• Strong interpersonal skills for team collaboration and customer interactions.

Responsibilities

• Maintain sales volume by monitoring supply and demand.
• Assist in the management of daily operations across departments.
• Respond to customer inquiries in a timely manner.

Skills

Sales management

Data analysis

Team collaboration

Customer service

Vendor management

Job description

• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.
• Maintains national sales staff by recruiting, selecting, orienting, and training employees.
• Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Must need to work on weekends and Public holidays
• Analysing sales trends across the industry to develop effective strategies and optimise the current ones
• Implementing the company's sales policies at the field level and enforcing disciplinary actions
• Hiring and training sales teams in different regions to keep up with sales goals
• Collaborating with other teams, such as marketing, to collect and nurture leads
• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.
• Maintains national sales staff by recruiting, selecting, orienting, and training employees.
• Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Must need to work on weekends and Public holidays