Delivery Assistant cum Retail Assistant Manager

Bright Vision Career Counseling; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading career counseling firm in Singapore is looking for a Delivery Assistant cum Retail Assistant Manager to analyze sales trends and implement effective strategies. Responsibilities include hiring and training sales teams, collaborating with marketing, and maintaining operational efficiency. The ideal candidate should possess strong sales analysis skills and customer service experience. Weekend and public holiday work is required.

Responsibilities

• Analyze sales trends to develop effective strategies.
• Implement and enforce sales policies at the field level.
• Hire and train sales teams to meet sales goals.
• Collaborate with marketing teams to nurture leads.
• Maintain records of all business activities.

Skills

Sales analysis

Team hiring and training

Customer service

Operational strategy development

Job description

Delivery Assistant cum Retail Assistant Manager

• Analysing sales trends across the industry to develop effective strategies and optimise the current ones
• Implementing the company’s sales policies at the field level and enforcing disciplinary actions
• Hiring and training sales teams in different regions to keep up with sales goals
• Collaborating with other teams, such as marketing, to collect and nurture leads
• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.
• Maintains national sales staff by recruiting, selecting, orienting, and training employees.
• Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Must need to work on weekends and Public holidays