Debt Recovery & Payment Advisor

SINGDASING GOLD TRADING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A financial services provider in Singapore is looking for a Customer Payment Advisor to provide exceptional service and support to clients. The role involves managing customer inquiries via phone, online platforms, and home visits, while advising on payment plans suitable for their financial situations. Candidates should possess strong communication skills and prior experience in debt recovery, along with a motor/driving license. This position requires dedication to ensuring customers receive the best service possible.

Qualifications

• Prior experience in customer service or debt recovery preferred.
• Must have motor/driving license.
• Ability to provide exceptional service to each customer.

Responsibilities

• Manage and provide customer service via multiple channels.
• Understand and respond to customer queries effectively.
• Advise on suitable payment plans based on customer background.

Skills

Good communication skills

Customer service support

Debt Recovery experience

Telephone etiquette

Job description

A financial services provider in Singapore is looking for a Customer Payment Advisor to provide exceptional service and support to clients. The role involves managing customer inquiries via phone, online platforms, and home visits, while advising on payment plans suitable for their financial situations. Candidates should possess strong communication skills and prior experience in debt recovery, along with a motor/driving license. This position requires dedication to ensuring customers receive the best service possible.