DCEO Engineer, Data Center Engineering Operations

Amazon; Singapore; On-site; SGD 85,000 - 130,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) is seeking a DCEO Engineer for Data Center Engineering Operations. You will lead engineering operations including risk management, planning, maintenance, and vendor coordination within our AWS data center environment.

The role requires 4+ years in data center or critical environments, a Diploma or Bachelor's in Electrical or Mechanical Engineering, and the ability to work flexible shifts including nights and weekends.

Qualifications

• 4+ years of relevant work in a data center or other critical environment
• Ability to work flexible shifts including night shifts and weekends
• Diploma or Bachelor's Degree in Electrical or Mechanical Engineering

Responsibilities

• Act as site primary point of contact for internal and external stakeholders
• Manage on-site contractor, sub-contractor and vendor activities
• Oversee maintenance and operations of electrical, mechanical, and fire/life safety systems
• Generate change management requests and incident tickets for DCEO activities
• Coordinate with IT, Networking, Logistics, Safety, Security and other partners to optimize plant safety and efficiency
• Lead initiatives to increase facility capacity, efficiency and reliability
• Assist in recruiting efforts
• Support resolution of infrastructure engineering issues
• Trainee/mentor for 24x7 shift operations

Education

Diploma or Bachelor's Degree in Electrical or Mechanical Engineering

Tools

Electrical/Mechanical systems knowledge

Job description

DCEO Engineer, Data Center Engineering Operations

ID lavoro: 3181549 | Amazon Asia-Pacific Resources Private Limited (Singapore)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.

We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, and a result-driven individual with strong technical understanding and the drive and vision to take our data center engineering operations to the next level. The DCEO Engineer is responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. They are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.

Key job responsibilities

• Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.
• Meet daily hours of operations, on call requirements and response during rotations.
• Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
• Generate change management requests & incident management tickets for DCEO activities.
• Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Establish documentation relevant to technical support of business & facility operations.
• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Assist in recruiting efforts.
• Support operating partners in the resolution of any infrastructure engineering issues.
• Fine with 24x7 rotational shift hours.

A day in the life

• Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, and facility management.
• Provide operational readings and key performance indicators to make sure uptime is maintained.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Qualifications

• 4+ years of relevant work in a data center or other critical environment experience
• Work flexible shifts including night shifts/weekends
• Min. Diploma or Bachelor's Degree in Electrical or Mechanical Engineering

Technical knowledge

• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.