Data Centre Operations Site Lead

JLL; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JLL is seeking to appoint a Data Centre Operations Manager in Singapore to lead site operations and maintenance for a critical facility. You will manage technicians, coordinate with the engineering team, and oversee contractors to ensure uptime and compliance with client and JLL standards.

Ideal candidates have a mechanical or electrical engineering background with 3+ years in Tier III data centres or similar facilities, strong analytical and communication skills, and relevant DC certifications.

Qualifications

• Tertiary qualification in mechanical, electrical or operational engineering.
• At least 3 years’ experience operating electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill.
• Good communication and interpersonal skills with stakeholders and vendor staff.
• Possess relevant DC certifications.
• Understands continuous improvement initiatives, client relationships and report preparation.

Responsibilities

• Manage the site operations, including hiring, motivation, development, training and discipline of site operation technicians and maintenance teams.
• Monitor KPI and uptime requirements.
• Support site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities using the CMMS within financial targets.
• Perform tasks as directed by the Data Centre Operations Manager and Client Critical Facilities Manager.
• Support advisory on facilities engineering matters for client facilities.
• Oversee subcontractors to ensure work quality and compliance with specifications and ordinances.
• Monitor contractor performance against budget and contract.
• Lead meetings with contractors and vendors to establish standards and corrective actions.
• Support daily cadence meetings, monthly operation meetings and quarterly business reviews with the client.
• Ensure maintenance documentation meets standards and asset management requirements.
• Assist with statutory compliance/certifications for the site.
• Maintain asset information in CMMS and ensure proper change updates.
• Ensure incident management and escalation align with Client/JLL procedures.

Skills

Mechanical engineering

Electrical engineering

Data centre operations

Leadership

Project management

Education

Tertiary qualification in mechanical/electrical/operational engineering

Tools

DC certifications

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co‑ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Operations Manager.

Major Responsibilities

• Manager the site operations, including effective hiring, motivation, development, training and discipline of the site operation technicians and maintenance teams.

• Monitor KPI and up‑time requirements.

• Support site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.

• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.

• To perform additional tasks as required by the Data Centre Operations Manager, and Client Critical Facilities Manager.

• Support advice and consultation to operate the client’s facilities with regard to facilities engineering matters.

• Responsibility for site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.

• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.

• Lead and Support meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.

• Support daily cadence meetings, monthly operation meeting and quarterly business review with client

• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.

• Assist/support the client with statutory compliance requirements/certifications for the site.

• Ensure asset information is maintained and changes updated within the CMMS.

• Ensure site operations, including incident management and escalation is performed in accordance with approved Client/JLL procedures.

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.

• At least 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.

• Resourceful, analytical and problem‑solving skill

• Good communication and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff

• Possess relevant DC certifications

• Understands continuous improvement initiatives, client relationships and preparation of reports.

Location:

On-site –Singapore

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

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