Data Center Systems Engineer — 24/7 Support

TempServ Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A regional technology service provider in Singapore is looking for a dedicated support engineer to provide 24 x 7 services in Data Center operations. The role requires assisting customers with incident resolution and implementing technology updates. Applicants should possess a degree in Computer Science or related fields, have a minimum of one year of experience, and be willing to work 12-hour shifts, including weekends and public holidays. ITIL certification is a plus.

Qualifications

• Minimum 1 year of relevant working experience in IT infrastructure operation.
• ITIL certification is an advantage.
• Willingness to perform 12-hour shifts, including weekends and public holidays.

Responsibilities

• Provide 24 x 7 support for the Data Center operating on 12-hour shifts.
• Assist the customer with logged incidents and problems.
• Resolve incidents and problems onsite.
• Escalate unsolvable problems to the appropriate team.
• Generate relevant administrative records and reports.
• Integrate new technologies into existing environments.
• Maintain system configuration and implement Service Requests and Change Requests.

Skills

Linux

Unix

Active Directory/DNS

Microsoft Azure Stack

Microsoft Windows 2016‑2022

Commvault Backup and Recovery

Symantec Endpoint Protection

Education

Degree/Diploma in Computer Science, Electronics, IT, or equivalent

Job description

A regional technology service provider in Singapore is looking for a dedicated support engineer to provide 24 x 7 services in Data Center operations. The role requires assisting customers with incident resolution and implementing technology updates. Applicants should possess a degree in Computer Science or related fields, have a minimum of one year of experience, and be willing to work 12-hour shifts, including weekends and public holidays. ITIL certification is a plus.