Data Center Operator: Monitoring, Incident Response & DR

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing solutions provider in Singapore is looking for a candidate to support data centre services. Responsibilities include managing systems, networks, and facilities, incident management, and service desk operations. The ideal candidate will be involved in disaster recovery activities and ensure adherence to service delivery standards. Strong organizational skills and IT documentation maintenance are essential for this role. Immediate applications are encouraged.

Responsibilities

• Support the organisation's data centre services through monitoring and management for system, network and facilities.
• Perform computer operations including account and tape management.
• Incident management and act as escalation point to any facilities and system / network.
• Manage and administer the service desk operations.
• System alert monitoring and perform necessary escalation.
• Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues.
• Assist in planning and execution of disaster recovery activities.
• Ensure procedures, processes and service level are being followed for any service delivery and operations.
• Review of the data centre operations and report any gaps and issues.
• Maintain proper IT documentation and prepare monthly reporting.

Job description

A leading staffing solutions provider in Singapore is looking for a candidate to support data centre services. Responsibilities include managing systems, networks, and facilities, incident management, and service desk operations. The ideal candidate will be involved in disaster recovery activities and ensure adherence to service delivery standards. Strong organizational skills and IT documentation maintenance are essential for this role. Immediate applications are encouraged.