Data Center Operations Trainee

AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A leading cloud service provider in Singapore is offering a unique traineeship program aimed at IT early careers and professionals. Over 12 months, trainees will receive both classroom and on-the-job training, involving hands-on experience in Data center operations. Key responsibilities include performing server installations, troubleshooting hardware issues, and collaborating with internal teams on projects. Ideal candidates hold diplomas in relevant fields and have a passion for IT infrastructure. Successful trainees may transition to full-time positions.

Qualifications

• Diploma Holders in relevant IT fields or Technical education with working experience.
• Basic knowledge of IT system hardware and network concepts.
• Strong interest in IT infrastructure.

Responsibilities

• Perform installation and configurations on Data center Servers and Network systems.
• Troubleshoot and replace hardware parts of Servers and Network devices.
• Maintain high system reliability by prioritizing trouble tickets.

Skills

Installation and configurations on Data center Servers and Network systems

Troubleshooting and replacement of hardware parts

Knowledge of Cloud computing technologies

Passion for IT infrastructure and hardware

Education

Diploma in Electrical & Electronics, Computer & Communications Engineering, or Information & Digital Technologies

Technical education (e.g. ITE) with relevant experience

Job description

We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.

You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.

Key job responsibilities

• Perform installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• Participate, lead and deliver small to mid-scale projects including Data Center rollout

Basic qualifications

• Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant working experience
• Basic knowledge of Cloud computing technologies and IT system hardware and network concepts
• Passionate about IT infrastructure and hardware