Data Analyst Executive

SGP HEALTHCARE INVESTMENTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare investment company based in Singapore is seeking a professional for data analysis and reporting. Responsibilities include extracting and analyzing operational data, maintaining system settings, and supporting operational workflows. Candidates should have experience in data analysis and an understanding of healthcare operations. Collaboration with marketing and sales teams is essential.

Qualifications

• Experience in data analysis and reporting.
• Ability to manage CRM and other IT tools.
• Understanding of operational workflows in healthcare.

Responsibilities

• Extract and analyse operational and marketing data.
• Maintain system settings and manage various applications.
• Support operations by assisting in stock audits and customer requests.
• Collaborate with Marketing & Sales on data for campaigns.

Job description

Data Analysis & Reporting

• Extract and analyse operational, sales, and marketing data (e.g., top items, SSR ratios).
• Provide daily/weekly reports with findings and business recommendations.
• Support time-sensitive decisions and occasional long-term trend reviews.
• Any other data analysis and reports as assigned from time to time.

Systems & Tools Support

• Maintain system settings (e.g., pricing, promotions, product listings).
• Learn and manage tools like CRM, Skinne Advisor, eShop, EDM/WAB or other applications/authorisation tools as assigned; ensure accuracy in system configurations and data transactions.
• Assist in IT automation upkeep and enhancement projects as directed.

Operational Support & Observation

• Inspect and understand workflows at clinics (e.g., check-in, treatment, stock prep) and how data are generated.
• Assist with stock audits, pre-packing, and supply coordination.
• Assist in customer requests for package extension and refund / complaints escalation / sales concession SAC granting.

Cross-Departmental Collaboration

• Support Marketing & Sales with data for campaigns and promotions.
• Complement frontline knowledge by simplifying product data for internal use.
• Assist in deploying tools that help frontline teams handle complex products.
• Assist to prepare sales and consumption charts for stock items, to support the Purchase Ordering team.