Data Analyst

Plaud; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading tech company in Singapore is seeking an experienced user operations professional. You will own user communication channels and collaborate with various teams to ensure compliance with regulations and boost user value. The ideal candidate has 2+ years in user operations or email marketing and strong project management skills. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• 2+ years of hands-on experience in user operations and/or email marketing.
• Experience in AI Software, SaaS, e-commerce, and DTC industries.
• Excellent project management and communication skills.

Responsibilities

• Own end-to-end user communication channels, like EDM and Push Notifications.
• Test and optimize comms and content strategy to boost user lifetime value.
• Collaborate cross-functionally with growth, content, product, and design teams.

Skills

User operations

Email marketing

Automation skills

Data-driven mindset

Project management

Job description

Responsibilities

• Own end-to-end user communication channels: EDM, Push Notifications, and more in the US market.
• Test and optimize comms and content strategy to boost user lifetime value.
• Build and manage automation, dynamic content, and personalized user journeys.
• Collaborate cross-functionally with growth, content, product, and design teams.
• Ensure full compliance with CAN-SPAM, CCPA, and other US data regulations.

Qualifications

• 2+ years of hands-on experience in user operations and/or email marketing.
• Experience in AI Software, SaaS, e-commerce, and DTC industries.
• Familiar with email marketing, push notifications, and SMS.
• Skilled in automation, segmentation, and CRM/email integrations.
• Excellent project management and communication skills.
• Data-driven and analytical mindset.