Dance Studio Manager

All That Jazz Dance Academy; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading dance academy in Singapore is seeking a Dance Studio Manager to oversee operations and ensure a welcoming environment. The ideal candidate will have 4-8 years of experience in customer service or studio management, possess strong communication skills, and a passion for the performing arts. This full-time role offers competitive compensation and opportunities for professional development in a supportive team culture.

Benefits

Professional development opportunities

Performance-based incentives

Competitive compensation package

Supportive team culture

Qualifications

• 4-8 years' experience in customer service, operations, or studio management is required.
• Ability to handle stressful situations calmly and effectively.
• Passion for performing arts and commitment to student wellbeing.

Responsibilities

• Be the primary contact for families, ensuring high-quality service.
• Drive enrollment growth and maintain student records.
• Oversee communications, studio scheduling, and cleanliness.
• Lead a Customer Service team, fostering collaboration.

Skills

Customer service experience

Operations management

Strong communication skills

Detail-oriented

Organizational skills

Tools

iClassPro

Respond.io

Google Suite

Job description

Locations: Prinsep (Dhoby Ghaut/Bencoolen), Winstedt (Newton), Forum (Orchard Road), Katong (East Coast)

All That Jazz Dance Academy is seeking a Dance Studio Manager to be the operational heartbeat of one of our studios. This role ensures a seamless, welcoming, and high‑performing environment for students, parents/carers, and staff, whilst working closely with the Head of Departments, Academy Directors, and General Manager to deliver excellence across all touchpoints.

What You'll Do

• Be the primary contact for families, delivering warm, professional service and handling escalations
• Drive enrollment growth through trial coordination, lead nurturing, and accurate student records
• Oversee daily communications, newsletters, and studio scheduling
• Ensure the studio is clean, safe, and well‑stocked, coordinating with staff and vendors
• Lead and support a small Customer Service team, fostering a collaborative, student‑focused culture
• Coordinate rostering, onboarding, and performance logistics for staff and students
• Partner with leadership (HODs, Directors, GM) to align operations with academy‑wide goals
• Assist with exam board submissions and maintain compliance across records

Full‑time, 5 days/week (weekdays & weekends)

What We're Looking For

• 4-8 years' experience in customer service, operations, or studio management (performing arts preferred)
• Strong communication and interpersonal skills with a warm, professional demeanor
• Highly organized, detail‑oriented, and calm under pressure
• Familiarity with studio management software (iClassPro, Respond.io) and Google Suite
• Passion for the performing arts and student wellbeing

Why Join Us

• Work closely with academy leadership to shape a thriving studio culture
• Supportive team culture
• Be part of a dynamic, creative environment nurturing young talent
• Professional development opportunities and performance‑based incentives
• Competitive compensation package with rewards focused on performance and growth