Cybersecurity Lead, Managed Services (Enterprise Clients)

StarHub Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a Senior Cybersecurity Expert to be the main point of contact for enterprise clients. You will oversee managed cybersecurity services, ensuring compliance and effective risk management. The ideal candidate has over 10 years in cybersecurity and strong technical knowledge in relevant technologies. Key responsibilities include client interface, service delivery coordination, and performance reporting.

Qualifications

• 10+ years of experience in cybersecurity roles with managed services or enterprise environments.
• Experience with cybersecurity frameworks like ISO 27001 and NIST CSF.
• Certifications such as CISSP, CISM, CISA preferred.

Responsibilities

• Act as primary interface for enterprise clients regarding cybersecurity services.
• Coordinate delivery of managed cybersecurity services like SOC monitoring and incident response.
• Develop and deliver regular cybersecurity performance reports for enterprise clients.

Skills

Client communication

Stakeholder engagement

Cybersecurity technologies knowledge

Risk assessment

Education

Degree in IT, Computer Science or related field

Tools

SIEM

EDR

Firewall

IDS/IPS

Vulnerability scanners

Job description

You are a senior subject matter expert and point of contact (PoC) for enterprise clients in the delivery and governance of managed cybersecurity services. This role sits at the intersection of client engagement, cybersecurity operations, and corporate governance, supporting the Enterprise Business Group with deep technical insight and strategic alignment. You will work closely with both internal cybersecurity teams and external enterprise stakeholders to ensure high-quality, compliant, and risk-aware cybersecurity service delivery.

Responsibilities

Client-Facing Cybersecurity Delivery

• Act as the primary interface for enterprise clients regarding cybersecurity services, ensuring alignment with their business and compliance needs.
• Coordinate and support the delivery of managed cybersecurity services including SOC monitoring, threat detection, vulnerability management, and incident response.
• Translate client security requirements into actionable service deliverables and ensure follow-through with operational teams.

Cybersecurity Governance & Compliance

• Contribute to the design and implementation of security governance frameworks for enterprise clients, aligned with standards like NIST, ISO 27001, CIS Controls, etc.
• Ensure ongoing compliance with internal and external security policies, industry regulations, and contractual obligations.
• Support audit readiness and provide documentation and evidence as required for client or regulatory assessments.

Point of Contact to Corporate Cybersecurity

• Serve as a liaison between the enterprise client team and Information Security Office.
• Escalate and coordinate complex technical issues, risk assessments, and service changes with relevant internal stakeholders.
• Support PoCs and pilot deployments of new cybersecurity solutions or capabilities within client environments.

Reporting & Risk Communication

• Develop and deliver regular cybersecurity performance reports, dashboards, and executive summaries for enterprise clients.
• Identify and communicate key security risks, trends, and metrics to both client stakeholders and internal leadership.
• Contribute to internal reporting for the Chief of Regional Enterprise Business Group.

Qualifications

• Degree in IT, Computer Science or related field with at least 10+ years of experience in cybersecurity roles, with experience in managed services or enterprise environments.
• Strong working knowledge of cybersecurity technologies and services (SIEM, EDR, firewall, IDS/IPS, vulnerability scanners).
• Experience with cybersecurity frameworks and compliance standards (ISO 27001, NIST CSF, CIS, etc.).
• Certifications such as CISSP, CISM, CISA, or equivalent are preferred.
• Strong client communication and stakeholder engagement skills
• Deep technical knowledge across multiple cybersecurity domains