Customer Support Technician (5 Days, $3.6k)

UNITED PERSONNEL SERVICES; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading service provider in Singapore is seeking an experienced technician to install, maintain, and repair coffee machines. Candidates should have a Nitec in Engineering and 3 years of hands-on servicing experience. Proficiency in Microsoft Office is required, and owning a motorcycle is preferred. This role involves troubleshooting and maintaining equipment, as well as providing customer support. Competitive salary and benefits offered.

Qualifications

• 3 years of hands-on equipment servicing experience.
• Independent and organized in a dynamic environment.
• Possess own motorcycle and driving licence preferred.

Responsibilities

• Perform installation, maintenance and repair of coffee machines.
• Conduct troubleshooting and diagnostic checks.
• Communicate with external partners for technical assistance.

Skills

Hands-on equipment servicing

Proficient in Microsoft Office

CRM systems experience

Organizational skills

Education

Nitec in Engineering

Job description

Responsibilities

• Perform installation, maintenance and repair of coffee machines and related equipments.
• Conduct troubleshooting and diagnostic checks to identify and resolve technical issues efficiently.
• Adhere to safety standards and procedures to maintain a safe and compliant work environment.
• Oversee the servicing, upkeep, and maintenance of in-house equipment and manage spare parts inventory.
• Communicate directly with external partners and customers to provide technical assistance and updates.
• Manage technical correspondence, including calls and emails, and provide timely customer support.

Requirements

• Nitec in Engineering with 3 years of hands‑on equipment servicing experience.
• Proficient in Microsoft Office applications; experience with CRM systems is a plus.
• Independent, organized, and able to work effectively in a dynamic environment.
• Possess own motorcycle and driving licence preferred.

Please submit your resume in MS Word format to [e-mail].

Please remember to include your:

• Recent photo
• Current salary & Expected salary
• Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
Tel: [phone]
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)