Customer Support Technician (5 Days, $3.6k)

UNITED PERSONNEL SERVICES; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A recruitment agency in Singapore is seeking a technician responsible for the installation, maintenance, and repair of coffee machines. The ideal candidate will possess a Nitec in Engineering and have at least 3 years of hands-on equipment servicing experience. Responsibilities also include conducting troubleshooting, ensuring safety compliance, and providing customer support. Proficiency in Microsoft Office and a driving license are preferred. Competitive compensation will be provided.

Qualifications

• 3 years of hands-on equipment servicing experience.
• Proficient in Microsoft Office applications.
• Experience with CRM systems is a plus.
• Possession of a motorcycle and driving license preferred.

Responsibilities

• Perform installation, maintenance and repair of coffee machines.
• Conduct troubleshooting and diagnostic checks.
• Adhere to safety standards.
• Oversee the servicing and maintenance of in-house equipment.
• Communicate with external partners and customers.
• Provide timely customer support via calls and emails.

Skills

Equipment servicing experience

Proficiency in Microsoft Office

CRM systems experience

Organizational skills

Ability to work independently

Education

Nitec in Engineering

Job description

Responsibilities

• Perform installation, maintenance and repair of coffee machines and related equipments.
• Conduct troubleshooting and diagnostic checks to identify and resolve technical issues efficiently.
• Adhere to safety standards and procedures to maintain a safe and compliant work environment.
• Oversee the servicing, upkeep, and maintenance of in-house equipment and manage spare parts inventory.
• Communicate directly with external partners and customers to provide technical assistance and updates.
• Manage technical correspondence, including calls and emails, and provide timely customer support.

Requirements

• Nitec in Engineering with 3 years of hands‑on equipment servicing experience.
• Proficient in Microsoft Office applications; experience with CRM systems is a plus.
• Independent, organized, and able to work effectively in a dynamic environment.
• Possess own motorcycle and driving licence preferred.

Please submit your resume in MS Word format to [e-mail].

Please remember to include your:

• Recent photo
• Current salary & Expected salary
• Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
Tel: [phone]
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)