Customer Support Specialist (Rotating Shifts)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a talented customer service representative. The role involves managing incoming calls, updating customer details, and providing effective assistance. Candidates should have strong communication skills and be able to multitask in a fast-paced environment. This position offers a great opportunity to build your career in customer service. Interested applicants can email their resumes to the provided address.

Benefits

Supportive team culture

Opportunity for career growth

Qualifications

• Experience in customer service, retail, call centre, or admin is an advantage.
• Positive, patient, and capable of working in a fast-paced environment.

Responsibilities

• Act as the first point of contact for customers calling in.
• Manage incoming calls with professionalism and warmth.
• Update customer details and call records accurately.
• Provide prompt, effective assistance for customer issues.
• Escalate complex issues to supervisors.
• Support contact centre initiatives and ad-hoc tasks.

Skills

Strong communication skills

Problem-solving ability

Ability to multitask

Service-oriented

Education

Minimum O Level / Higher NITEC / Diploma

Job description

A recruitment agency in Singapore is seeking a talented customer service representative. The role involves managing incoming calls, updating customer details, and providing effective assistance. Candidates should have strong communication skills and be able to multitask in a fast-paced environment. This position offers a great opportunity to build your career in customer service. Interested applicants can email their resumes to the provided address.