Customer Support Specialist - Call Center

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Representative to manage customer inquiries and appointment requests through phone, email, and live chat. The ideal candidate should have at least 1 year of experience in a call centre, along with excellent communication skills and telephone etiquette. This role involves liaising with various departments to ensure effective problem resolution. Interested candidates should email their resume to the provided contact.

Qualifications

• At least 1 year of professional customer service experience in a call centre is preferred.
• Excellent communication skills and telephone etiquette.

Responsibilities

• Attend to customer's enquiries and appointment requests promptly.
• Liaise with internal and external departments to resolve issues.

Skills

Excellent communication skills

Telephone etiquette

Customer service experience

Job description

A leading recruitment agency in Singapore is seeking a Customer Service Representative to manage customer inquiries and appointment requests through phone, email, and live chat. The ideal candidate should have at least 1 year of experience in a call centre, along with excellent communication skills and telephone etiquette. This role involves liaising with various departments to ensure effective problem resolution. Interested candidates should email their resume to the provided contact.