Customer Support & Sales Success Specialist

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A telecommunications company located in Singapore is seeking a Customer Support Assistant Executive. The role involves supporting the Sales team, managing customer inquiries, and handling complaints. Candidates should have a diploma or degree and relevant customer service experience. Proficiency in Microsoft Excel and good communication skills are essential. This position requires a positive attitude and teamwork in a challenging environment.

Qualifications

• Relevant customer service experience is essential.
• Ability to work independently and as a team player.
• Positive attitude in challenging situations.

Responsibilities

• Provide support to the Sales team and perform sales activities.
• Manage customer inquiries and respond to their questions.
• Handle complaints and follow up as needed.
• Perform data entry duties related to sales figures.
• Provide administrative assistance including quotations and payment monitoring.

Skills

Customer service experience

Team player

Proficiency in Microsoft Excel

Good interpersonal skills

Communication skills

Communication skills

Education

Diploma / Degree in any field

Job description

A telecommunications company located in Singapore is seeking a Customer Support Assistant Executive. The role involves supporting the Sales team, managing customer inquiries, and handling complaints. Candidates should have a diploma or degree and relevant customer service experience. Proficiency in Microsoft Excel and good communication skills are essential. This position requires a positive attitude and teamwork in a challenging environment.