Customer Support Officer (semicon/mfg)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a customer-focused professional to manage orders and documentations end-to-end. Candidates should have a Diploma or Degree with at least 3 years of experience, strong communication skills, and proficiency in MS Office. The role involves coordinating with logistics partners for timely deliveries and ensuring customer satisfaction. Interested applicants should apply via the email provided.

Qualifications

• At least 3 years of relevant experience.
• Proactive with excellent communication and organizational skills.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Manage customers’ orders and documentation end-to-end.
• Respond promptly to inquiries and prepare accurate quotations.
• Coordinate deliveries with logistics partners and internal teams.

Skills

Customer-focused

Detail-oriented

Excellent communication skills

Organizational skills

Ability to multitask

Education

Diploma or Degree

Tools

MS Office

Job description

Key Responsibilities

• Manage customers’ orders, requests, and documentation end-to-end.
• Respond promptly to inquiries and prepare accurate quotations.
• Coordinate with customers, logistics partners, and internal teams for timely deliveries.
• Maintain up-to-date records, including spare parts price lists and shipment schedules.
• Support customers with customs documentation and service-related queries.
• Collaborate with internal teams to resolve issues and ensure customer satisfaction.

Requirements

• Diploma or Degree with at least 3 years of relevant experience.
• Customer-focused, detail-oriented, and proactive.
• Excellent communication and organizational skills.
• Able to multitask, work under pressure, and meet tight deadlines.
• Proficient in MS Office; experience handling multiple projects preferred.

Interested applicants, please click on Apply Now or submit your resume to [e-mail]

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851