Customer Support Manager (Logistics, Freight Forwarding)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Sales Support Manager to oversee a team and nurture client relationships. The ideal candidate will have over 10 years of experience in the logistics industry and possess excellent communication, negotiation, and presentation skills. Interested applicants should apply via email with their resume.

Qualifications

• Minimum 10 years of experience in a freight forwarding/ logistics industry.

Responsibilities

• Manage the day-to-day activities of the Sales Support team.
• Establish and nurture strong relationships with key clients.
• Liaise with Customer Service, Operations, and Finance teams.
• Foster and sustain partnerships with international agents.
• Work closely with senior management for business development.
• Provide suggestions for process enhancements.

Skills

Excellent communication

Negotiation

Presentation

Education

Diploma/ Bachelor’s Degree in Logistics, Supply Chain, or related field

Job description

Job Description

• Manage the day-to-day activities of the Sales Support team, overseeing a group of 6–7 employees
• Establish and nurture strong relationships with key clients while collecting relevant market insights
• Liaise with Customer Service, Operations, and Finance teams to ensure all client needs are effectively fulfilled
• Foster and sustain partnerships with international agents
• Work closely with senior management to explore and capitalize on opportunities for business development and market growth
• Provide suggestions for process enhancements and support the execution of improvement initiatives

Requirements

• Diploma/ Bachelor’s Degree in Logistics, Supply Chain, or a related field.
• Minimum 10 years of experience in a freight forwarding/ logistics industry.
• Excellent communication, negotiation and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail];

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