Customer Support Executive (Up to $3.5K Basic / AWS & VB & Bonuses / Company transport)

RK RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Support Executive for a permanent role. The position involves handling customer inquiries, managing billing documentation, and coordinating service delivery. Applicants should have a diploma in a relevant field and at least 2 years of customer service experience. Competitive salary and additional benefits are offered.

Benefits

Company transport provided

Allowances

Annual Wage Supplement (AWS)

Variable Bonus

Performance incentives

Qualifications

• Minimum of 2 years relevant experience in customer service.
• Able to handle customer inquiries via various channels.

Responsibilities

• Handle customer inquiries & feedback via phone, email & in-person.
• Manage collection schedules, POs & billing documentation.
• Maintain records & update data in NAV system.

Skills

Customer service skills

Communication skills

Attention to detail

Education

Min Diploma in Business Management or related field

Job description

Customer Support Executive - Permanent role

Basic Salary: Up to $3,500

Perks: Company transport provided from designated pick-up points

Work Hours: Monday to Friday, standard office hours

Additional Benefits: Allowances, Annual Wage Supplement (AWS), Variable Bonus, and performance incentives

Job Scope

• 📞 Handle customer inquiries & feedback via phone, email & in-person
• 🧾 Manage collection schedules, POs & billing documentation
• 🤝 Coordinate with internal teams to ensure smooth service delivery
• 💻 Maintain records & update data in NAV system
• 📋 Prepare reports & compliance documents
• 🌟 Support Customer Service Manager in improving satisfaction & efficiency

Requirements

• Min Diploma in in Business Management, Service, Mass Communication, or a related field
• 2 year relevant experiences in Customer Service

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Only shortlisted candidates will be notified. Wishing you the best in your career search!

RK Recruitment Pte Ltd | EA License No.: 20C0280

Eric Yong Cheng Yuan | EA Personnel No.: R24124583