Customer Success Lead - Fintech CX & Growth (APAC)

Lendela; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A fintech company in Singapore seeks a Customer Success Specialist to enhance customer experiences and drive success. The ideal candidate should have at least a year of relevant experience, strong negotiation skills, and excellent communication abilities. Responsibilities include acting as the main contact for users, liaising with partners, and achieving sales targets. Chinese-speaking candidates are prioritized.

Qualifications

• Minimum one year of experience in customer success or customer-facing sales.
• Experience in CS and customer-facing sales roles is a plus.
• Outstanding negotiation skills.

Responsibilities

• Act as the user's main point of contact and ensure timely support.
• Liaise between customers and partners for optimal matching.
• Achieve sales targets and drive successful outcomes.

Skills

Customer success experience

Negotiation skills

Communication skills

Patience

Persuasiveness

Job description

A fintech company in Singapore seeks a Customer Success Specialist to enhance customer experiences and drive success. The ideal candidate should have at least a year of relevant experience, strong negotiation skills, and excellent communication abilities. Responsibilities include acting as the main contact for users, liaising with partners, and achieving sales targets. Chinese-speaking candidates are prioritized.