Customer Success & Growth Executive

Creative For More; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

A leading company in mobility technologies is seeking a Sales Associate to manage showroom operations and customer relationships. This entry-level position welcomes fresh graduates and offers the opportunity to engage customers in a growing industry of e-bikes and mobility devices. Ideal candidates should be friendly, organized, and eager to learn about innovative mobility solutions.

Qualifications

• Open to fresh grads, no experience needed.
• Friendly and confident with good communication skills.
• Interest in mobility tech like e-bikes and PMAs.

Responsibilities

• Host customer appointments and walk-ins at the showroom.
• Manage leads from various platforms and close sales.
• Provide customer support post-sale and resolve issues.

Skills

Communication in English

Communication in Mandarin

Customer engagement

Organizational skills

Education

Fresh graduate

Job description

Job Responsibilities

Showroom Operations

– Host customer appointments and walk-ins at our showroom

– Guide customers through test rides and product choices

– Prepare e-bikes and mobility devices for handover (basic checks, setup)

Sales & Lead Management

– Manage leads from WhatsApp, Carousell, and other platforms

– Engage customers via chat or calls and schedule visits

– Recommend products based on customer needs

– Close sales and follow up on payments or subscriptions

Customer Support & Relationship Management

– Be the main point of contact after a sale

– Help with repair bookings, servicing, or general questions

– Coordinate with our ops team to resolve issues smoothly

– Build long-term relationships with happy, returning customers

Requirements
– Open to fresh grads. No experience needed, just the right attitude

– Comfortable in both English and Mandarin to better serve our diverse customers

– Friendly, confident, and enjoys talking to people

– Organised and able to manage leads and follow-ups efficiently

– Genuinely interested in mobility tech like e-bikes, PMAs, and micromobility

– Willing to work some weekends and public holidays