Customer Service & Workshop Admin Pro

AUTOLUTION INDUSTRIAL PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Singapore seeks a meticulous Customer Service Executive to join its team. This role emphasizes exceptional customer service and efficient workshop operations. Responsibilities include managing customer inquiries, handling administrative tasks, and processing financial transactions. Ideal candidates will have 2-3 years of experience, strong organizational skills, and proficiency in Microsoft Office. An automotive background is a plus. Join us in delivering outstanding service to our valued customers.

Qualifications

• 2-3 years of experience in a customer service or administrative role.
• Experience in the automotive industry is an advantage.
• Detail-oriented in handling invoices, reports, and schedules.

Responsibilities

• Serve as first point of contact for customers.
• Manage workshop administrative processes.
• Provide comprehensive administrative support.
• Process financial transactions.
• Prepare and submit accurate reports.
• Coordinate with suppliers and assist with stocktaking.
• Proactively follow up on customer feedback.
• Ad-hoc duties as assigned.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Proficiency in Microsoft Office Suite

Ability to multitask

Proactive team player

Education

Minimum GCE 'O' Level or equivalent

Job description

A leading automotive service provider in Singapore seeks a meticulous Customer Service Executive to join its team. This role emphasizes exceptional customer service and efficient workshop operations. Responsibilities include managing customer inquiries, handling administrative tasks, and processing financial transactions. Ideal candidates will have 2-3 years of experience, strong organizational skills, and proficiency in Microsoft Office. An automotive background is a plus. Join us in delivering outstanding service to our valued customers.